Request a shift swap or give a shift in the mobile app
Use a swap to exchange shifts with a colleague, or give a shift when you want another employee to take yours without exchanging one. These options depend on workspace settings and shift eligibility.
Open Schedule in employee view. Select the appropriate week and open your shift card. Check the company, location, date and time before making a request.
Choose Swap shift to exchange shifts or Give shift to offer your shift to another employee. If neither action appears, the shift or your workspace may not be eligible.
Select a colleague from the employee picker. For a swap, choose the eligible shift being exchanged and review both sides of the proposed change.
Read the confirmation and submit Request swap or Give shift as appropriate. Wait for success before closing.
Check the pending request or history. The other employee must respond, and your manager may also need to approve. Until the change is approved and applied, continue to treat the original assignment as yours.
If you receive a request, open its details and check the affected shifts before accepting or declining. Review the final status and updated schedule rather than relying only on a notification.
If the request cannot proceed
Check the current workspace, shift timing, existing request state and the employee options offered. Do not create unavailability to try to cancel a published shift. Contact your manager for urgent cover or a request that remains pending.
Related: accept or decline a published shift and understand manager review of swap and give-shift requests.